Third Party Administrators
1-800-DENT-DOC is America’s leading national auto reconditioning solutions provider for Paintless Dent Repair, wheel repair, auto detailing and interior repair.
Want to Sell More Vehicle Service Contracts?
Customer Survey Question Asked:
How likely is it that you would purchase another PDR service contract with your next vehicle purchase?
Survey Results:
92% of customers are “likely” or “very likely” to purchase another PDR service contract after their 1-800-DENT-DOC experience of removing dents!
2024 Net Promoter Score
Unprecedented Coverage
Nationwide network of more than 2,500 Technicians throughout the U.S. and Canada
Technician Accountability
Service Level Agreements improve accountability
Customer Satisfaction Index
Realtime feedback drives continuous improvement
Innovative Workflow & Billing
VSC Connect Improves Revenue Cycle
Why Businesses Choose
1-800-DENT-DOC
We facilitate end-to-end electronic integration, with VSC Connect, that connects customers, TPA claims management teams and our professional technicians together to help create the best customer experience environment while maintaining high levels of loss control.
Service Level Agreements
- All Techs Under Agreement
- Key Components of the Agreement
- Respond Within 24 Hours
- Minimum 3 Attempts To Schedule
- Complete Repairs Within 5 Days
- Accountability – Dent Doc SLA
Customer Experience Index
- Contracted With Leading CSI Vendor
- Use CSI Scores To Continuously Improve Quality Of PDR Technicians
- Surveys 100% Of Completed Repairs
Return On Investment
- Faster Time To Serve – Up To 80% In Five Days
- Lower Average Cost Per Claim – Actual: $247/claim
- Higher Customer Satisfaction – Goal: 4.9 Star Rating
America’s Premiere Automotive Reconditioning Solutions Provider
Services Provided
- Paintless Dent Repair
- Exterior/Environmental Damage
- Interior – Stains, Rips, Tears, Burns
- Cosmetic Wheel Repair
Paintless Dent Repair
Exterior/Environmental Repair
Interior Repair
Cosmetic Wheel Repair
Administrator / Service Provider Dashboard Features & Benefits
Customer Documentation Portal
- Realtime Status Reports
- Import / Export Claim Info
- API Integration (Available)
- Heightened Transparency
- Streamlined Platform
- Improved Accountability
- Reduced Cycle Time
- Lower Operating Cost
Pricing
Competitive Pricing
- Volume Pricing Discounts
- Tiered Pricing Structure
- Technician Engagement Incentives
- Nominal Administration Costs
- Adjudication Services available
Contact 1-800-DENT-DOC For Your Business Solution – Ask For Craig Hunter
Craig Hunter and his team at 1-800-DENT-DOC are always a joy to work with!
Their efficiency and reliability make them our preferred standard for PDR (Paintless Dent Repair) services.
1-800-DENT-DOC provides our clients with top notch workmanship, quality repairs, and rapid turnaround. Together we are able to provide services to our clients’ vehicles and assist in getting them back on the road as quickly as possible.
To improve our business relationship and to grow along with us, 1-800-DENT-DOC has developed their own Project Tracking and Planning System (VSC Connect). This system integrates well with our own Proprietary Systems making our partnership even more successful. This makes us shine in the eyes of those we work with!
1-800-DENT-DOC is always eager to help our clients with all makes, models, and types of vehicles – including Luxury and/or Specialty vehicles.
– Regina D, Vendor Specialist
Customer Feedback Index
Overwhelmingly High Customer Reviews
Trusted and Valued Brand
Reputation Montitored and Reviewed
Collective Synergy of High Quality Techs
Have Questions?
Contact Info
2512 Chambers Rd., Suite #201
Tustin, CA 92780
Business Office: +1 (714) 633-8324
Toll Free: +1 (800) 336-8362
Ask For Craig Hunter
Are You a TPA?
1-800-DENT-DOC provides best-in-class nationwide service solutions for F&I products offered by third party administrators and product providers that include cosmetic repair benefits on automobiles